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Have a question?

Choosing the perfect carpet or rug for your home is an important decision, and it’s natural to have questions along the way. Our Help Centre is here to provide answers and guide you through the process. If you need further assistance, please reach out to us via our online chat or contact page, we’re happy to help!

Yes! Many of our ranges feature soil- and stain-repellent, durable yarns designed to withstand active households, making them ideal for families with pets and children.

Our trusted network of retailers can recommend professional teams to visit your home and manage the full carpet installation. They’ll assess your subfloor to ensure it’s in ideal condition before fitting your carpet. If any concerns arise, they’ll discuss them with you and suggest solutions to address issues before installation begins.

To measure your room accurately, start by measuring the length and width of the space in feet or meters. Use a tape measure and write down the dimensions of each wall. If the room isn’t a perfect rectangle, break it into smaller rectangular sections and measure each separately. Add a little extra (usually 5–10%) to account for fitting and cutting. This will help ensure you order enough carpet to cover the entire floor with some allowance for trimming. If you’re unsure or want professional advice, many of our retailers offer measuring services or can guide you through the process.

Use our interactive Retailer Finder on our website to find your nearest danfloor retail outlet. If you’re interested in becoming a retailer, there’s a dedicated section with application details.

Regular vacuuming and prompt attention to spills are key. Our Cleaning and Maintenance Guide offers detailed advice on stain removal and general care to keep your carpet looking its best.

Yes, many danfloor retailers offer samples to help you see and feel the carpet or rug in your own space before committing. You can also order samples directly from us. Visit our product pages and select your samples directly from the product page.

danfloor supports the UN Sustainable Development Goals through responsible manufacturing and innovative material use. Our production processes include heat recovery and recycling of materials to reduce waste. Find out more via our Environmental Page

Our carpets come in a variety of widths including 4 and 5 metre. To check what widths are avaliable for your chosen carpet check the specification section of the product page

Can't find the answer to your question?

Please send us an email to sales@www.danfloor.com and our friendly, knowledgeable team will be thrilled to help you out. Whether it’s a quick question or something more complex, we’re here to make sure you get the support you need.

Carpet Styles and Colours

Transform your home with our beautiful and diverse range of luxury and durable carpets and rugs influenced by Scandinavian design.

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